Updated April 2024

Privacy Policy

Burbank Housing is committed to protecting the privacy of individuals who visit our website, interact with us online, or use our services. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information.

Information We Collect

When you visit our website or use our services, we may collect the following types of information:

  1. Personal Information: This may include your name, email address, postal address, phone number, and other contact information.
  2. Usage Information: We may collect information about how you interact with our website, such as the pages you visit, the links you click, and the duration of your visit.
  3. Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, operating system, and device identifiers.
  4. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website and to analyze trends. You can control cookies through your browser settings, but disabling cookies may affect your ability to access certain features of our website.

How We Use Your Information

We may use the information we collect for the following purposes:

  1. Providing Services: To provide you with the services you request, such as processing rental applications or responding to inquiries.
  2. Improving Our Website: To analyze trends, track user interactions, and improve the functionality and content of our website.
  3. Communications: To communicate with you about our services, promotions, and events, and to respond to your inquiries.
  4. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  1. Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, or provide other services.
  2. Legal Requirements: We may disclose your information in response to lawful requests from government authorities or to comply with legal process.
  3. Business Transfers: If Burbank Housing is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, correct, or delete your personal information. You may also opt out of receiving promotional communications from us by following the instructions provided in those communications. Please note that even if you opt out, we may still send you transactional or administrative messages, such as notifications about your account or service updates.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. We will notify you of any material changes through a prominent notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@burbankhousing.org.